For general or additional information on transportation, please first consult our Transportation FAQ, our Severe Weather Procedures FAQ or the school your child is attending. If your question still remains unanswered, please contact the Transportation Department by email at firstname.lastname@example.org or call 403-342-3724. (Please note that we are hving issues with voicemail so if the phone keeps ringing, I am not in the office. Please email your question or concern)
Contact Prairie Bus Lines at 403-304-8257/ 403-342-6390 in the following situations: If you feel a bus is very late or missed your stop, Info regarding child (won't be on bus, need to get information to a driver, etc.), or issues with a specific bus driver.
Contact City of Red Deer Transit Customer Service Centre regarding route information or City Transit issues
Sorensen Station Transit Terminal/Parkade
4830 - 48 Street, Red Deer, AB